福岡蒙特利拉蘇瑞酒店 (Hotel Monterey La Soeur Fukuoka)

12/10–12/14 連續入住四晚，房間清潔水準令人震驚。四天內每天回到房間，地板從未被打掃，可見大量頭髮與紙屑；鞋子與拖鞋完全沒有被整理，仍維持前一晚隨意散落的狀態。桌面殘留痕跡未擦拭，浴室牆面與地面黏著的頭髮也未清理。這並非偶發疏失，而是連續多日、系統性的清潔不到位，已經低於一家正常酒店應有的基本標準。 退房時向前台反映此問題，並當場出示實際拍攝的未清潔照片。本人可使用日語溝通，但前台人員態度明顯敷衍，對如此嚴重的清潔問題既不驚訝也無明確歉意，更沒有任何補救或改善的說明，彷彿這種情況早已習以為常。 值得一提的是，作為外國旅客，從前台的反應與處理方式來看，不禁讓人質疑是否存在對外國住客服務標準較低、處理投訴不積極的情況。這種感受本身就已嚴重影響住宿體驗。 此外，房間空間狹小、設施老舊，在福岡同價位酒店中毫無優勢。綜合清潔、服務與設施品質，性價比極低。 不會再入住，也不建議重視清潔與服務品質的旅客選擇此酒店，請務必謹慎避雷。 I stayed at this hotel from Dec 10 to Dec 14 for four consecutive nights, and the housekeeping standards were frankly shocking. Every evening when I returned to the room, the floor had clearly not been cleaned at all, with visible hair and paper debris remaining day after day. Shoes and slippers were never arranged, staying scattered exactly as I had left them. Marks on the desk were not wiped, and hair stuck to the bathroom walls and floor was never removed. This was not a one-time mistake but a consistent and repeated failure in basic room cleaning over multiple days, falling well below the minimum standard one would expect from a hotel. It did not even meet the level of basic cleanliness. At checkout, I raised this issue with the front desk and showed them photos I had taken of the uncleaned room. I am able to communicate in Japanese, yet the staff’s response was noticeably dismissive. There was no visible surprise, no sincere apology, and no explanation or corrective action offered, giving the impression that this level of cleanliness is considered normal. As a foreign guest, the way this complaint was handled also raises concerns about whether service standards and responsiveness differ for international guests. This perception alone significantly undermined the overall stay. In addition, the room itself was small and outdated, offering little value compared to other hotels in the same price range in Fukuoka. Considering the poor housekeeping, weak service attitude, and aging facilities, the overall value is extremely low. I will not stay here again and strongly advise travelers who care about cleanliness and service quality to avoid this hotel.

非常非常滿意的一次入住體驗👍我住過東京銀座的這個酒店 第一次體驗福岡天神酒店 房間溫馨舒適寬敞 太驚艷了！ 浴缸🛁寬大可以泡澡休息！樓下就是24小時的壽司店 7-11就在樓下 太方便啦！下次一定再來住！極力推薦！

房間空間比想像中大，床框有架高所以可以把行李箱塞進床底，不過浴室剛進去時有一點點黴味，開門通風後就有改善 飯店距離天神站約5-6分鐘路程，所有大型百貨公司及shopping mall都在附近，還有熱門的明太子法國麵包⋯ 完全滿足購物需求！下次再來福岡仍會選擇這間飯店！

위치깡패 진짜 맛집 쇼핑 다 걸어서 가능 프론트 직원들 영어도 가능하고 세븐일레븐 같은 건물에 있고 깨끗하고 친절하고 좋았어요. 어메너티도 좋고 굿굿 담에 또 이용하고 싶어요

트리플룸 3박 했어요 좁은 방에 침대가 3개가 있다보니 잘때는 편히 잤지만 너무너무 좁아서 짐 정리하거나 테이블에서 간식 간단하게 먹는게 불편했어요 그래도 위치 하나는 끝내주게 좋아요 쇼핑과 먹방에 최적화된 위치 !!! 잘 놀다 왔습니다

酒店位置優越，臨近多家美食跟商場，唯一美中不足就是蓮蓬頭很難用，水霧模式的水溫在冬天很難控制，經常太冷

交通超級方便，地鐵天神站2號口出來下對面，樓下還有屋台，可以從711進酒店！主要靠近mandarake和很多卡店，對於二次元玩家很方便，走路都能抵達！

저번에 투숙했을때 위치랑 가격 등 여러면이 만족스러워서 이번에도 여기로 예약했어요. 이 호텔 장점은 무엇보다 위치가 너무 좋아서 다 걸어다닐수 있어요. 미나텐진 , 지하상가, 파르코, 이와타야, 돈키호테, 빵스톡 등등 완전 대만족 입니다

위치 최고에요 방 상태도 좋았고 다들 친절하셨어요 ! 걸어서 텐진 주요 상권 10분컷 오호리공원 걸어서 30분정도 . 다만 호텔안에 편의점이 세븐일레븐 인거 좀 아쉽.. 상품이 많이 없어요

호텔 위치 교통이 편리하고 주변에돈키호테. 드러그스토어.마트.백화점등 도보 5~10분내위치하여좋았습니다 특히 목욕제품 샘플 완전굿 주변사찰 .